Vinh City Eastern Bus Station: Modern and synchronous investment, aiming at service quality

Ngoc Anh DNUM_CHZAGZCACA 08:00

(Baonghean) - With modern and synchronous investment, this new bus station brings services that satisfy customers with professional quality.

After nearly 2 years of construction, the Eastern Bus Station of Vinh City under Van Minh Company Limited was completed and put into operation according to Decision No. 851/SGTVT-VT dated December 27, 2019 of the Nghe An Department of Transport. However, due to the impact of the Covid-19 epidemic, the station has only started operating again since the beginning of May 2020.

Bến xe phía Đông thành phố Vinh với công suất phục vụ tối đa 574 xe xuất bến/ngày đêm; đạt tiêu chuẩn bến xe loại III theo quy định của Bộ Giao thông Vận tải. Ảnh: PV
Vinh City Eastern Bus Station with maximum capacity of 574 departing vehicles/day and night. Photo: PV

The Eastern bus station of Vinh city is located in hamlet 3, Nghi Phu commune, Vinh city (Nghe An). The station has a total area of ​​nearly 7,000 m2, with a maximum service capacity of 574 departing vehicles/day and night, meeting the standards of a type III bus station according to regulations of the Ministry of Transport.

The station's spatial architecture includes a 2-storey operating building, a waiting room for passenger cars and a parking lot for all types of vehicles; the parking lot has a roof at the pick-up and drop-off area... In addition, the station also has a storage area for goods, express delivery services, transportation, and transit of passengers and goods in Vinh city, to serve the convenient travel needs of people, contributing to reducing traffic accidents and relieving traffic congestion in the inner city area.

The bus station currently has more than 100 fixed inter-provincial passenger transport routes to and from provinces and cities nationwide according to Decision No. 542/QD-BGTVT of the Ministry of Transport dated April 3, 2020; There are 37 fixed intra-provincial passenger transport routes according to Decision No. 1250/QD-UBND of Nghe An Provincial People's Committee dated April 18, 2019.

Currently, the station has dozens of inter-provincial and intra-provincial bus companies using its services. Photo: PV

The process of exploiting and managing the bus station applies modern software, using technology to manage vehicles entering and leaving the station, integrating magnetic cards for fixed-route passenger transport vehicles so that vehicles entering and leaving the station do not have to wait at the entrance gates; thus, shortening the waiting time of vehicles entering and leaving the gate... There is a loudspeaker system to communicate departure times, supporting passengers to board the bus on time; the waiting room has a full air conditioning system, fans; there is a clean restroom area, a wheelchair reserved for the disabled...

The bus station also has a ticket sales area reserved for cooperatives and transport enterprises when they need to set up representative offices at the station. According to Decision No. 1346/UBND-CN of Nghe An Provincial People's Committee, dated March 7, 2018 on the pilot plan for organizing traffic and dividing fixed passenger transport routes to and from bus stations in Vinh city and neighboring areas, for the Eastern Bus Station of Vinh city, traffic and dividing are organized as follows:

- For inter-provincial routes in the North and intra-provincial routes to districts along National Highway 1, National Highway 7, National Highway 48, operating in the following direction:Eastern bus station - National Highway 46 - turn right onto Thang Long Street to National Highway 1 - Northern provinces and above districts.
- For inter-provincial routes in the South and intra-provincial routes to districts along National Highway 46 and routes operating along Ho Chi Minh Highway:Eastern bus station - National Highway 46 - Dang Thai Mai street - turn left onto Vinh City bypass - Ben Thuy 2 bridge - Southern provinces.

At this time, Vinh City Eastern Bus Station is having a promotion program for the first 2 months of free station services from the time the vehicle starts operating at the station (after 2 months, until December 31, 2020, 50% of station service fees are free for passenger vehicles)... For shuttle vehicles, cargo vehicles, and ticket offices, the above promotion program is also being applied.
In addition, the bus station also supports the registration procedures for operating fixed inter-provincial and intra-provincial passenger transport routes for enterprises and transport cooperatives that need to operate at the station (Nghe An Department of Transport and the Department of Transport). The bus station also commits not to increase the service price of the station during holidays and Tet...

Với sự đầu tư hiện đại và đồng bộ, Bến xe phía Đông thành phố Vinh - Công ty TNHH Văn Minh đã mang đến những dịch vụ khiến khách hàng hài lòng. Ảnh: P.V
With modern and synchronous investment, Vinh City Eastern Bus Station - Van Minh Company Limited has brought services that satisfy customers. Photo: PV

To improve work efficiency and serve customers well, Van Minh Company Limited has established regulations on the organization, management and operation of the bus station. Accordingly, employees working at the station must be attentive and considerate to passengers, vehicle owners, drivers and assistants. The planning and dispatching department must arrange drivers, pick-up trips, guide vehicles to pick-up and drop-off locations according to regulations; guide passenger transport vehicles to strictly comply with the Road Traffic Law and guiding documents of superior management agencies, as well as the station's internal rules and regulations.

The cashier and ticket sales department must have a civilized and polite service attitude, not causing trouble or harassment... As a public service facility, crowded with people and means of transport, it is easy to spread diseases from one place to another. Therefore, environmental sanitation and public hygiene must always be done well to ensure the health of passengers.

Currently, the bus station has dozens of inter-provincial and intra-provincial bus companies using the station's services such as Sao Nghe, Thach Thanh, Quoc Tuan, Hong Vinh, Dai Loi, Cuong Duc Hien, Minh Vuong... The success recorded after nearly 2 months of operation of the Eastern Bus Station is the response and acceptance of transport enterprises, cooperatives as well as passengers.

Our company currently has 8 VIP vehicles operating stably on the Vinh - Hanoi route and vice versa. As soon as the Vinh City Eastern Bus Station came into operation, the company quickly registered to operate at the station and was quite satisfied with the services here; especially the layout and arrangement of the Bus Station Management Board, there was no overlap between bus companies, so the entry and exit of the station was quite good, convenient for picking up and dropping off passengers. In particular, the security and order at the station were very reassuring, the service staff were always cheerful and enthusiastic.

Mr. Luong Kim Hai - Manager of Sao Nghe Limousine fleet - Vinh Automobile Company Limited

The bus station also pledged not to increase service prices during holidays and Tet. Photo: PV

Not only transport companies but also passengers are satisfied when coming to the Eastern Bus Station. Ms. Nguyen Van Dung, who works in Hanoi and is visiting her parents in Vinh city, said: "While waiting to board the bus, passengers can relax and rest comfortably because the station has a spacious, clean waiting room, cool air conditioning and free drinking water... I think this is also an advantage in attracting tourists to Nghe An."

It can be said that the Eastern Bus Station of Vinh City has come into operation, which has partly ended the chaotic situation, affecting traffic order, safety and urban beauty, better serving the travel needs of passengers, contributing to the orderly operation of passenger transport. Considered one of the most modern bus stations in Vinh City, the Eastern Bus Station is expected to contribute to the overall development of the city in the future.

Coming to Vinh City Eastern Bus Station - Van Minh Company Limited, customers have many satisfactory service options.
Address: National Highway 46, Hamlet 3, Nghi Phu Commune, Vinh City (Nghe An)
Phone: 02383.546.666.

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Vinh City Eastern Bus Station: Modern and synchronous investment, aiming at service quality
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