Nghe An General Friendship Hospital: Affirming prestige and brand among the people

(Baonghean) - In 2016, Nghe An General Hospital (GHH) was honored and proud to receive a Certificate of Merit from the Minister of Health for its outstanding achievements in reducing hospital overload, building infrastructure, innovating service style and attitude, and meeting the increasing demands of patients. This is a worthy result for the tireless efforts of the hospital staff.

Nghe An General Friendship Hospital was awarded a Certificate of Merit by the Minister of Health for its outstanding achievements in medical examination and treatment.

Over the years, Nghe An General Hospital has continued to make a strong mark in the medical field of the province by performing well the functions of a general hospital, successfully applying, consolidating and perfecting many advanced, specialized and modern medical techniques such as: Open heart surgery; coronary artery stenting; kidney transplant surgery; vascular surgery; infertility treatment by in vitro fertilization; intervention of cerebral vessels, liver vessels, uterine vessels, imaging and embolization of petrochemical vessels to treat liver cancer; laser photocoagulation to treat retinal diseases; endoscopic surgery for esophageal cancer, stomach cancer, lung cancer; endoscopic retrograde cholangiopancreatography to remove stones and worms; brain and skull tumor surgery; surgery for spinal disc herniation, severe spinal trauma; esophageal plastic surgery; thrombolytic therapy in the treatment of patients with cerebral infarction; adrenal gland tumor removal surgery; hip and knee replacement surgery; surgery to replace the incus with bioceramic abutments; Artificial kidney dialysis; electric acupuncture to treat patients with hemiplegia due to cerebrovascular accident; surgery to correct the uvula and epiglottis in the treatment of snoring; laser to break up gallstones and kidney stones; pain relief technique during labor using epidural anesthesia; treatment of hepatitis C; surgery for spinal tumors and mediastinal tumors; laryngectomy in the treatment of laryngeal cancer, surgery to remove cysts and uterine fibroids by endoscopy, histopathological testing and diagnosis using PAS (Periodic Acide Siff) and PAP (Papanicolaou) methods, automatic immunochemical and electrolyte testing system; blood and sterile fluid culture using automatic machines; bacterial identification and antibiotic susceptibility testing using automatic systems, Phrotonin I&T testing in the diagnosis of acute myocardial infarction; measurement of osteoporosis, measurement of hepatitis B (HBV) and hepatitis C (HCV) virus load using the Cobas Taqman 48 system; Diagnosis of Dengue IgM, IgMG, Heper Virus IgM, Heper Virus IgMG by Elisa technique; Hotler electrocardiogram, blood pressure; HCV load measurement by Real-time PCR; HPV Realtime PCR; Procalcitonin quantification in diagnosis of infection...

These new, advanced techniques are the result of many years of preparation in terms of human resources, facilities and legal basis, and at the same time mark a new development step, a new height of the province's health sector, recognized and highly appreciated by doctors, physicians and leading experts of the Central Government.

The hospital has 45 departments and rooms with 936 staff, including: 118 staff trained after university, including: 1 Associate Professor - PhD, 3 PhDs, 9 CKII doctors, 55 masters, 33 CKI doctors, 8 resident doctors, 2 CKI pharmacists... In 2016, following the development orientation of a grade 1 hospital, with the goal of increasingly improving the quality of current human resources, the hospital invested in improving in-depth expertise, organizing training courses to improve professional qualifications, as well as training in-depth specialists... Every week, the hospital organizes online consultation sessions with Bach Mai Hospital, Viet Duc Hospital. The hospital focuses on investing in modern facilities and equipment to serve high technology such as: in vitro fertilization (IVF) equipment system, gene sequencing machine, myocardial electrophysiology machine...

Open heart surgery at Nghe An General Friendship Hospital.

In addition, Nghe An General Hospital focuses on innovating the work of improving hospital quality management, reforming administrative procedures, and shortening waiting time for medical examination. A system of signs and patient instructions is installed in detail. Reception of people is organized 24/7 right at the leadership's office along with a suggestion box system and hotline; maintaining regular activities of the Patient Council in clinical departments and hospitals; maintaining good monthly surveys of patient opinions, thereby promptly detecting and correcting, improving the spirit and service attitude to gain the people's support.

With the establishment of the Comprehensive Service Center, the hospital has made significant progress in providing comprehensive care for patients, such as paying attention to the patient's nutritional regimen, implementing specialized nursing technical procedures, providing care for each specialty, ensuring safety to create satisfaction and peace of mind during treatment at the hospital. Because the hospital regularly receives many cases of poor patients with serious illnesses, the Social Assistance Board was established with the task of learning about and helping patients in difficult circumstances based on the sources of donations from charitable organizations and individuals; since then, over the past year, it has supported more than 15,000 "charity meals" for 5,500 poor patients and supported hospital fees for open heart surgery, serious illnesses, etc.

In recent times, Nghe An General Hospital has actively implemented the Project to Improve Medical Ethics and Code of Conduct of the Ministry of Health, and has successfully implemented the project "Innovation in style and service attitude of medical staff towards patient satisfaction", so it has been trusted and highly appreciated by the people and the number of patients coming to the hospital for examination and treatment is increasing. The total number of patients coming for examination in 2016 was more than 300,000 people, the number of inpatients was 68,000 people, the average number of treatment days was 7 days/patient/treatment period, the average number of inpatients was about 1,500 - 1,600 people/day; including many patients from neighboring provinces and even Laos. The quality and effectiveness of treatment are increasingly improved, many difficult cases were saved by doctors and nurses...

Recognizing the hospital’s efforts, many embassies and international organizations from Poland, the US, South Korea, etc. have cooperated and supported the hospital in training, technical expertise, as well as specialized medical equipment packages for surgical surgery. In addition, in the spirit of international friendship and solidarity, last year, the hospital developed and implemented a cooperation and medical support program for Xieng Khouang Provincial General Hospital (Lao PDR) by sending doctors from Nghe An General Hospital to directly train and welcoming a delegation of doctors from Xieng Khouang Hospital to study…

In 2016, Nghe An General Hospital - Phase 2 officially started construction. It is expected that in the first quarter of 2018, the hospital will complete the architecture and install equipment. By the second quarter of 2018, the 600-bed hospital will officially come into operation, combining with Nghe An General Hospital - Phase 1 to create a high-class, modern hospital complex with 1,600 beds with service quality equivalent to major hospitals in the region.

The investment in the construction of the new Nghe An General Hospital - Phase 2 aims to reduce the pressure on medical examination and treatment for the current Nghe An General Hospital in particular and for the entire health sector in general. Thereby promoting the socialization of health care, investing and developing the health system of Nghe An province to gradually modernize, in the direction of fairness and efficiency; improving the quality of health services so that people in the province and neighboring provinces can enjoy the benefits of the best medical technical services, meeting the needs of medical examination, treatment, protection and care for people's health.

PV