Digital transformation of the Social Insurance industry brings many benefits to people and businesses

Received and processed more than 6.8 million electronic transaction records

General Director of Vietnam Social Security Nguyen The Manh said that in recent times, Vietnam Social Security has continued to closely follow the directions of the Government and the Prime Minister in implementing digital transformation and Project 06; fully and promptly issuing documents directing implementation, inspection, supervision, and raising awareness of digital transformation throughout the industry.

In particular, the industry has built and developed a large, basically complete database, covering most people and businesses. The database is synchronized and authenticated with the national database on population, which is an important premise for administrative procedure reform. Accordingly, the industry's administrative procedure reform has been strongly implemented, becoming increasingly convenient and fast, for example, the use of citizen identification cards in medical examination and treatment under health insurance, pension payment, and social insurance benefits through personal accounts. The sharing of data between Vietnam Social Security and ministries, branches and localities is increasingly timely and open, creating a shared database, bringing greater and greater benefits to people and businesses. 100% of the industry's business and management processes are also carried out in a digital environment, helping to improve labor productivity and information transparency.

In the digital transformation work, Vietnam Social Security continues to do well in developing digital infrastructure, digital data, ensuring information security and safety; providing public services in the digital environment. Currently, administrative procedures of Vietnam Social Security that meet the conditions have been provided with full online public services on many platforms. In the first 6 months of 2024, the entire Vietnam Social Security sector received and processed more than 6.8 million electronic transaction records.

In implementing Project 06 of the Government, Vietnam Social Security continues to connect and share data between the national database on Insurance and the national database on population; deploy techniques to ensure the gradual use of citizen identification cards, applying the National Electronic Identification (VneID) to replace paper health insurance cards for health insurance examination and treatment. Up to now, 100% of health insurance examination and treatment facilities have deployed health insurance examination and treatment using chip-embedded citizen identification cards (meeting the requirements for looking up health insurance card information using personal identification numbers/citizen identification cards), with more than 104.2 million successful searches of health insurance card information using personal identification numbers/citizen identification cards to serve health insurance examination and treatment procedures.

In addition, Vietnam Social Security continues to promote the payment of non-cash insurance benefits. In the first 6 months of 2024, nationwide, about 74% of beneficiaries received social insurance and unemployment benefits through personal accounts in urban areas (an increase of about 10% compared to 2023). Vietnam Social Security also coordinated with ministries, branches and localities to deploy: Electronic health books; connecting data on driver health examinations, birth certificates, death certificates; integrating social insurance book information on the VneID application; integrating VneID accounts with VssID; implementing the National Data Center Project.

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Vietnam Social Security is not only a pioneer in digital transformation but also has real products; people and businesses have real benefits. Among the positive results of the industry, the most prominent is the implementation of pension and social insurance allowance payments through personal accounts, which has achieved a high rate; providing many utilities on the national public service portal with a large number of users. Despite difficulties, Vietnam Social Security has paid attention to building and developing digital infrastructure and digital data, and at the same time strongly sharing with ministries, branches and localities to bring practical benefits and serve the people.

Mr. Ngo Hai Phan - Director of the Department of Administrative Procedure Control, Government Office

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The results achieved by Vietnam Social Security in implementing Project 06 are very positive. The fact that 100% of medical facilities have implemented health insurance examination and treatment using chip-embedded citizen identification cards and level 2 electronic identification accounts is a great effort by Vietnam Social Security and local police in sharing and synchronizing data. The payment of social insurance benefits through personal accounts is also an impressive result, overcoming many initial difficulties in implementation.

Mr. Vu Van Tan - Deputy Director of the Department of Administrative Police for Social Order, Ministry of Public Security

Determined to "finish" early

Currently, the digital transformation of the Vietnam Social Insurance industry, with Project 06 as its core, continues to make steady progress. This has brought about “turning point” changes in all professional activities, creating an important foundation for the development of the Vietnam Social Insurance industry in an increasingly professional and modern direction, for the satisfaction of participants and beneficiaries of social insurance and health insurance policies.

General Director of Vietnam Social Security Nguyen The Manh emphasized: In the coming time, it is required that affiliated units, Social Security of provinces and cities continue to closely follow the directions of the Government, the Prime Minister, the approved Plan in implementing digital transformation and Project 06, determined to complete 100% of tasks in the shortest time. Continue to enhance the responsibility of leaders in implementation, ensuring 5 clarity: Clear people, clear work, clear responsibility, clear results, clear time; raise awareness of civil servants, public employees and workers about digital transformation, implementing Project 06, must consider this a task that goes hand in hand with professional tasks. At the same time, continue to build and enrich the industry's database, be ready to share, synchronize and connect with ministries, branches and localities, thereby continuing to cut administrative procedures to serve people and businesses better and better, as well as improve management efficiency, build and perfect business processes in the digital environment. Promote communication on digital transformation, introduce and replicate the achievements and results of digital transformation of the Vietnam Social Security industry to the whole society, create consensus among people, businesses, branches and levels in performing tasks./.