Aspiration to take good care of community health

Reporter:To have the brand "Quang Khoi General Hospital" as it is today, you must have had a lot of concerns and enthusiasm?

Mr. Nguyen Van Khoi:I have a dream that the people of Hoang Mai, my hometown, have access to the most convenient, fast and quality medical services. Therefore, I have set a goal to build a private medical examination and treatment facility right in my hometown.
I started my business with a small clinic, in an old house, with an old ultrasound machine - that was in 2005. The first patients who came to me were the ones I still remember today, because they put their full trust in me - a doctor who started his career in humble conditions - to give me more confidence and hope in the path I had chosen. At that time, I decided to come to the patients with all my heart, enthusiasm, and dedication. And the slogan "With all my heart" that has been associated with Quang Khoi Hospital originated from my wish from that day.

Prof. Dr. Nguyen Viet Tien - Deputy Minister of Health visited Quang Khoi General Hospital on August 30, 2018. Photo: PV

In 2010, after converting the scale of operations from internal medicine to general medicine, with the reputation already established, the clinic quickly attracted a large number of patients for examination and treatment. On average, each year we receive more than 100,000 patients, including more than 70,000 patients with health insurance. Many agencies, units, and businesses inside and outside the province have also trusted and chosen Quang Khoi as the unit providing comprehensive medical and health care services.

On October 12, 2017, the Chairman of the Provincial People's Committee approved the policy of upgrading the clinic into a hospital and on July 6, 2018, the Minister of Health granted an operating license. Quang Khoi General Hospital became the first private hospital in the Nam Thanh - Bac Nghe area. This is the greatest happiness in my career, recognizing our contributions to the cause of community health care.

Associate Professor, Dr. Luong Ngoc Khue, Director of the Department of Medical Examination and Treatment Management, Ministry of Health, came to work and appraise the operating license for Quang Khoi General Hospital. Photo: PV

Reporter:With the orientation of building the best medical examination and treatment facility with the most reasonable cost for the people of Hoang Mai town, the South Thanh Hoa area and other neighboring areas, how has the hospital invested in human resources and equipment in the past, sir?

Mr. Nguyen Van Khoi:To achieve today's success, we pay great attention to the issue of human resources - the human factor. A hospital cannot grow without a team of good doctors. We have applied many flexible policies to attract good, highly skilled doctors from provincial and central hospitals to "join the army" of Quang Khoi.

Currently, we have 32 doctors (2 medical masters, 2 level 2 specialists, 14 level 1 specialists), 3 university pharmacists; along with a team of nurses and technicians with professional service style and attitude, capable of handling all basic specialties well.

In addition, to ensure the quality of medical examination and treatment, the hospital has also invested in many advanced and modern medical equipment such as color ultrasound system, computerized tomography machine; automatic hematology and immunochemistry testing machine; digital digestive endoscope; high-end incubator system for premature babies; phototherapy for jaundice; fetal heart monitor...

Laparoscopic cholecystectomy. Photo: PV

In particular, with two clean air operating rooms with positive pressure, ensuring absolute sterility; along with the most advanced surgical equipment... helping doctors to perform difficult and complicated surgeries such as laparoscopic appendectomy; gallbladder, perforated stomach, ovarian cyst, ectopic pregnancy; laparoscopic ureteral lithotripsy, bladder stones, urethral stricture resection, prostate fibroid resection, bladder stones... and other types of trauma.

During his visit to the hospital on August 30, 2018, Prof. Dr. Nguyen Viet Tien - Deputy Minister of Health highly appreciated the efforts of the hospital. The Deputy Minister said that the human resources and facilities of Quang Khoi General Hospital are equivalent to hospitals with hundreds of beds. This is a very meaningful compliment and encouragement for us to have more motivation to do our job better, responding to the trust and expectations of the people.

Quang Khoi General Hospital organized a program to provide free medicine to revolutionary veterans in Quynh Loc commune. Photo: PV

Reporter:In addition to serving the medical examination and treatment needs of the people, Quang Khoi General Hospital also regularly organizes charity activities. Is this a way for the hospital to get closer to the patients?

Mr. Nguyen Van Khoi:In addition to professional work, our Hospital also pays great attention to volunteer work for social security and community welfare. Every year, the Hospital always allocates funds to support humanitarian activities such as providing medicine to veterans, people in difficult circumstances, single people, supporting poor students to study well; giving gifts to the poor for Tet; supporting sports competitions; protecting the environment... More importantly, since our establishment, we have always had a policy of priority, exemption, even free, full support for poor patients, single people, and those in especially difficult circumstances. This is a regular practice at the Hospital. That is also the reason why patients trust and love Quang Khoi so that Quang Khoi can have the brand and reputation it has today.

Health check-up for Lilama - Nghi Son Joint Stock Company (Thanh Hoa). Photo: PV

Reporter:It is known that, in parallel with the activities of Quang Khoi General Hospital, you are planning to open another medical examination and treatment facility combined with a resort - health care for the elderly?

Mr. Nguyen Van Khoi:That's right. In addition to maintaining and developing Quang Khoi General Hospital, we are completing the necessary procedures to build a second facility to reduce the load on the current hospital, combining a resort and healthcare for the elderly at an ideal coastal area in Hoang Mai. This is my desire and passion. We are trying our best to realize that wish.

Reporter:Thank you for the interview and I hope your plans will soon be realized!