Improve the effectiveness of coordination in monitoring and handling complaints and denunciations

Monitoring and timely policy advice

In recent years, issues related to land, compensation, and site clearance have been frequently discussed and reported by the people at forums, citizen receptions, and voter meetings from district to commune levels. Among them, there are many issues related to the State's land compensation price and the market price not being commensurate. For example, in the implementation of the Bac Nghi Kim Urban Area Project and the Nghi Kim Central Housing Area in Vinh City, a number of households subject to relocation have submitted petitions.complaints about compensation prices.

In March 2021, Mr. Pham Hong Son (resident of Hamlet 5, Nghi Kim Commune, Vinh City), representing 23 Nghi Kim households, submitted a petition to the competent authorities to consider the compensation level when the State reclaimed land to implement the project of dividing residential land plots in Hamlet 11, Nghi Kim Commune. The Provincial Party Committee's Internal Affairs Committee grasped the basic information and guided citizens to participate in reflecting at the citizen reception session of the Provincial People's Committee Chairman in April 2021 for consideration and resolution.

At the April 2021 citizen reception session, Chairman of the Provincial People's Committee Nguyen Duc Trung directed the settlement of complaints from 23 households in Nghi Kim commune regarding land compensation. Photo courtesy of Pham Bang

At the meeting, Mr. Son presented the wishes of 23 households, in which the reason why the households did not agree to relocate was because they thought the compensation price was not satisfactory. The Chairman of the Provincial People's Committee assigned the Vinh City People's Committee to continue to propagate and publicize the compensation and support plan at the headquarters of the Nghi Kim Commune People's Committee for households to know and implement for the common development goal of Vinh City and the province. The Department of Natural Resources and Environment and the Department of Finance, according to their functions and tasks, reviewed the records and guided the Vinh City People's Committee to establish a compensation and support plan for 23 households in accordance with regulations. After the citizen reception session, under the direction of the Provincial People's Committee, departments, branches, and Fatherland Front Committees at all levels coordinated to resolve legal procedures, propagate, and mobilize people to comply. Up to now, basically, the households have agreed to relocate and hand over the site for the project.

This is just one of hundreds of cases in 2021 that the Provincial Fatherland Front Committee coordinated.Internal Affairs CommitteeThe Provincial Party Committee monitors and grasps public opinion to advise all levels and sectors on solutions; this is also an activity within the content of coordination in directing and organizing social criticism signed annually between the two agencies.

Compulsory land acquisition in hamlet 11 Nghi Kim. Photo courtesy of Vo Huyen

Accordingly, the Provincial Party Committee's Internal Affairs Committee gave opinions on the monitoring program.social criticismof the Provincial Fatherland Front Committee and socio-political organizations at the provincial level, chaired by the Provincial Fatherland Front Committee, submitted to the Provincial Party Committee Standing Committee for approval. At the same time, contribute opinions to the draft regulations on dialogue between heads of Party committees and authorities at all levels with the Fatherland Front, socio-political organizations and people in the province.

In addition to organizing social criticism activities, the Provincial Fatherland Front Committee also held a conference to criticize the draft land price list of Nghe An province for the period 2020 - 2024, thereby proposing many issues for the Provincial People's Committee to adjust before submitting it to the Provincial People's Council for approval at the end of 2021 session.

In the 3 years of 2019 - 2021, the Provincial Fatherland Front Committee coordinated with the Provincial Party Committee's Internal Affairs Committee to participate in providing social feedback on 79 draft laws and projects; providing comments on 105 draft documents proposed by the Provincial People's Committee and provincial departments, branches and sectors. Organized 269 meetingsdialogueAt the district level, 4,026 dialogues at the commune, block, hamlet and village levels with more than 100,000 people participating, focused on issues of economic development, land, policies, administrative reform, government responsibility, attitudes of civil servants and handling of complaints and denunciations...

Improve the quality and effectiveness of coordination

To successfully fulfill their roles and tasks in handling complaints and denunciations, the Provincial Party Committee's Internal Affairs Committee and the Provincial Fatherland Front Committee have closely coordinated and regularly exchanged information on the contents of the cases and the results of the settlement by competent authorities to advise leaders at all levels to handle them promptly, avoiding hot spots.

Head of the Provincial Party Committee's Internal Affairs Committee works in Do Luong on compliance with discipline in preventing and fighting the Covid-19 epidemic. Photo courtesy of Thanh Chung

For example, two agencies participated in supervising and advising on the final settlement of the long-standing lawsuit related to Civil Judgment No. 44/2009/DS-PT dated July 8, 2009 of the People's Court of Nghe An regarding the complaint of Mr. Le Van Hien and Ms. Vu Thi Huong in Block 3, Cau Giat Town, Quynh Luu District. For more than 10 years, Mr. Hien and Ms. Huong not only sent their complaints to Nghe An's departments and agencies but also to the Central level, at times causing a stir in public opinion. However, the relevant departments and agencies of the province have actively participated in handling the case in accordance with the provisions of the law. Up to now, the case has been resolved, Mr. Hien and Ms. Huong are no longercomplaint.

In the work of coordinating citizen reception, handling complaints and denunciations from citizens from 2019 to present, the Provincial Fatherland Front Committee has received 615 citizens, received 321 petitions (including 41 petitions related to internal affairs and anti-corruption). Of the petitions eligible for processing, 169 petitions were forwarded to competent agencies for settlement, 51 were guided and responded to. At the same time, copies of petitions and transfer slips were printed and forwarded to agencies and the Provincial Party Committee's Internal Affairs Committee to coordinate in monitoring and directing 20 cases in localities and sectors for settlement.

During 3 years of coordination with the Provincial Fatherland Front Committee, the Provincial Party Committee's Internal Affairs Committee advised the Provincial Party Committee Secretary to receive 161 citizens with 151 cases, recommendations, reflections, complaints and denunciations from citizens. At the regular citizen receptions of the Provincial Party Committee Secretary, the Provincial Fatherland Front Committee assigned leaders to attend. After each citizen reception, the Provincial Party Committee's Internal Affairs Committee informed the Provincial Party Committee Secretary of the direction and assigned tasks to all levels and sectors to resolve.

Every month, the Citizen Reception Room of the Provincial Party Committee's Internal Affairs Department has arranged regular citizen receptions on weekdays. There have been 687 citizens coming to reflect, make recommendations, make complaints, denounce and register to attend the monthly citizen reception session of the Provincial Party Committee Secretary. The Department has also explained and guided 526 citizens to exercise their right to make complaints and denunciations to competent authorities; transferred 52 contents and cases to the Provincial People's Committee Chairman to organize citizen receptions for handling and resolution; explained and guided citizens to comply with the decisions of competent authorities in 44 cases.

Leaders of the Provincial Fatherland Front Committee grasp the situation at the grassroots level in Do Luong district. Photo: Document.

In addition, the Provincial Party Committee's Internal Affairs Committee received 2,812 petitions, letters, recommendations, reflections, complaints and denunciations from citizens. Through the leadership and direction of the Provincial Party Committee's Standing Committee and through reviewing, studying and examining the contents of the petitions, the Provincial Party Committee's Internal Affairs Committee processed 2,792 petitions and letters.

Through citizen reception, the two agencies of the Provincial Fatherland Front Committee and the Provincial Party Committee's Internal Affairs Committee exchanged information on the content of the case, the results of the settlement by the competent authority; explained and guided citizens in exercising their rights and obligations as complainants and denouncers. Coordinated to grasp a number of mass petition cases to promptly advise the Standing Committee, the Provincial Party Committee Standing Committee to lead and direct the Provincial People's Committee, functional agencies, and local authorities to resolve them step by step to ensure compliance with regulations and effectiveness.

"To continue to maintain the effectiveness of the work of the two agencies, the Provincial Party Committee's Internal Affairs Committee and the Provincial Fatherland Front Committee agreed to continue signing coordination regulations, and at the same time discuss and agree on specific work contents, ensuring effective implementation of assigned tasks," affirmed comrade Ho Le Ngoc - Head of the Provincial Party Committee's Internal Affairs Committee.