Airports with the best service quality in the world

(Baonghean.vn) - Incheon (Korea) and Changi (Singapore) are the two airports that have just received the 2015 Airline Service Quality Awards (ASQ Awards) for welcoming more than 40 million passengers last year. This is also the 5th consecutive year that Changi Airport has won this prestigious award.

Changi Airport (Singapore) for the 5th consecutive year won the award for the best airport service quality in the world voted by the International Airport Council

The ASQ Awards are presented by the Montreal-based Airports Council International, based on votes from more than 550,000 passengers at more than 300 airports across 80 countries worldwide.

Passenger satisfaction is assessed based on 34 key service indicators, including airport access, check-in procedures, security, infrastructure, food, beverage and other retail services available at the airport.

Incheon Airport (South Korea) ranks first with serving more than 40 million passengers per year.

This year, the ASQ awards added a new category for the best airports by Size and Region. London Heathrow (UK) won this category in the European region.

London Heathrow Airport (UK) is the largest and best airport in Europe, and also the most punctual airline according to OSG.

Indianapolis Airport is the top airport in North America, followed by Grand Rapids.

The following three airports are the best airports in Africa, Latin America and the Middle East respectively: Mauritius (South Africa); Guayaquil (Ecuador); Amman (Saudi Arabia).

Indianapolis Airport (USA) is the largest and best airport in North America when welcoming US President Barack Obama.

Mauritius Airport is the best airport in Africa with over 2 million passengers arriving here.

Amman Airport (Saudi Arabia) also known as Royal Alia International Airport is the best airport in the Middle East and is named after the third wife of the King of Jordan.

Guayaquil Airport (Ecuador) is the best airport in Latin America and is named after the former president of Ecuador.

Thanh Hien

(According to CNN)