What is after digital government?
(Baonghean.vn) - There are three levels of development. The first is e-government. At this level of development, the government focuses on digitizing resources, applying information technology, and computerizing business processes to improve the effectiveness and efficiency of operations, and providing online public administrative services to serve people and businesses.
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A higher level of development is digital government. At this level of development, the government operates, operates, issues policies, makes decisions to direct and provide digital services proactively according to the needs of people and businesses in an optimal way based on the ability to exploit and analyze data, taking data as the center. To reach this level of development, state agencies at all levels gradually provide open data and open data. This activity also promotes the development of the digital economy and digital society.
The highest level is smart government. At this level of development, the government creates sustainable development, providing innovative, creative, and predictive services to citizens and businesses based on digital technologies and new, optimized service delivery models. What comes after smart government, only the future will answer.
The above levels of development are not sequential, nor do they negate each other. Even at the level of e-government development, elements of digital government and smart government have been formed. On the contrary, at the level of digital government and smart government development, all the characteristics of e-government are still present.
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