Establish a hotline to receive feedback on environmental pollution

The hotline receives 24 hours a day and 7 days a week information, feedback and recommendations from organizations and individuals about denunciations of waste discharge causing environmental pollution, pollution and environmental degradation incidents in localities.

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The General Department of Environment (Ministry of Natural Resources and Environment) has just announced and operated a central-level hotline to receive feedback and recommendations on environmental pollution.

Accordingly, the hotline phone number is: 086.900.0660; hotline email address:[email protected].

This hotline receives information, feedback and recommendations from organizations and individuals about denunciations of waste discharge causing environmental pollution, environmental pollution and degradation incidents in localities continuously 24 hours a day and 7 days a week (including holidays).

The General Department will receive feedback and recommendations and forward them to the relevant authorities and local environmental management agencies for verification, processing and response to the people as soon as possible.

Previously, on October 25, the Ministry of Natural Resources and Environment issued Directive 03/CT-BTNMT on enhancing the reception and handling of information, feedback and recommendations from organizations and individuals about environmental pollution via the hotline.

Specifically, due to the increasing pollution and environmental incidents, but the work of receiving and handling feedback information is still confusing and not timely, the Ministry has directed to establish and operate a hotline to receive and handle feedback information and recommendations on environmental pollution 24/7.

Along with that is to build, promulgate, and establish a process for receiving, verifying, processing, and responding to information, feedback, and recommendations on environmental pollution.

According to Chinhphu.vn