Mr. Son promptly resolved conflicts, disputes and complaints among the people.

PV:Anh Son is one of the localities that has done a good job of grasping the situation and promptly resolving conflicts, disputes and complaints among the people through mediation at the grassroots level. Could you tell us about the specific solutions of the district in recent times?

Comrade Nguyen Huu Sang: Along with the socio-economic development, more and more types of disputes with diverse and complex content are appearing. In order to lead and direct the improvement of the quality and effectiveness of dispute resolution and complaints among the people, on April 10, 2023, the Standing Committee of Anh Son District Party Committee issued Directive No. 12-CT/HU on "strengthening the Party's leadership in the resolution of disputes and complaints among the people in the district".

Accordingly, the Standing Committee of the District Party Committee has requested Party committees, authorities and localities at all levels to focus on doing a good job of propagating the Party's policies and the State's laws and policies; pay attention to the work of receiving citizens and resolving complaints, denunciations, petitions and reflections from people, not allowing mass, complicated or over-level complaints to arise, and not allowing "hot spots" to form.

Every month, the Standing Committee of the District Party Committee directs the government, functional branches, and establishments to review cases that have been resolved, are being resolved, and cases that are still pending or newly arising to focus on synchronous and comprehensive implementation of solutions, in which the role and responsibility of leaders in resolving complaints, denunciations, recommendations, and reflections of the people are promoted; inspection, examination, and supervision work is promoted; coordination between agencies and organizations, especially between functional agencies in receiving citizens and resolving conflicts among the people is enhanced; especially promoting the effectiveness of mediation work right at the grassroots level and considering this an effective method of dispute resolution.

In addition, Party committees at all levels regularly direct the improvement of the activities of People's Councils from district to commune and town levels to promote the responsibility and role of elected representatives; organize meetings to explain the results of resolving voters' petitions; maintain good contact with voters before and after meetings to listen to and grasp the concerns, thoughts and aspirations of the people, the situation of disputes and complaints related to the fields and areas under their responsibility and management, thereby taking timely measures to handle and resolve them right at the grassroots level.

With the synchronous implementation of the above solutions, in 2023, the whole district had 91/107 cases at the grassroots level successfully mediated (reaching 85%), a number of land disputes and complaints of a complicated and long-standing nature were basically resolved, with the people's consensus and support. With these results, it has made an important contribution to the effective implementation of socio-economic development goals, ensuring national defense and security according to the Resolution of the 21st District Party Congress, term 2020-2025.

PV:In order to minimize conflicts leading to disputes and complaints among the people, what solutions will the district have in the coming time, comrade?

Comrade Nguyen Huu Sang:It is forecasted that in the coming time, disputes and complaints among the people will still be numerous, and their nature may become more complicated, with land disputes emerging as the most prominent. These are disputes that have the potential to lead to violations of the law and crimes...

Therefore, to minimize conflicts leading to disputes and complaints in order to stabilize people's lives in all areas of social life, maintain discipline, contribute to building cultural life in residential areas, and strengthen people's trust in the Party's leadership, Anh Son district continues to lead, direct and well implement Directive No. 12-CT/HU of the Standing Committee of the District Party Committee. Party committees at all levels, authorities, the Fatherland Front, socio-political organizations, and grassroots Party organizations continue to promote the work of propaganda, dissemination, and legal education with many practical contents that are close to the issues that frequently arise from disputes and complaints among the people in order to create changes in awareness, consciousness, and responsibility of cadres, party members, businesses, communities, households, and all people, so that people clearly understand their rights and obligations, and correctly perceive the Party's policies and the State's laws and policies in all areas of social life.

In particular, direct research, review, classification, development of specific plans and synchronous solutions to promptly resolve disputes and complaints among the people, especially land disputes between households and individuals, and not let cases drag on, leading to complications.

Authorities from district to grassroots level promote legal education and monitor, inspect, detect, prevent, handle or recommend timely handling when disputes and complaints arise among the people within the scope of authority as prescribed by law. Organize inspection, supervision, management, direction, operation and correction (incorrect or inappropriate contents - if any) of the organization and implementation of functions and tasks of departments and offices related to the issuance of land use right certificates (an area with many disputes). Mediators continue to strengthen mediation and dialogue at the Court to resolve arising disputes and consider this a feasible and effective measure, because when people understand the meaning and benefits that mediation and dialogue bring, they will choose this mechanism...

Reality shows that all problems arise from the grassroots and wherever the work of grasping the situation and proactively resolving disputes and complaints in a timely manner is done well, political security and social order are maintained, people's lives are peaceful and happy, the economy develops, the intellectual level of the people is raised, and people's lives are civilized and modern. These are important factors contributing to the realization of the policy of building a socialist rule-of-law state in our country.

PV:Thank you, comrade!