What is digital transformation of government agencies?

Digital transformation of state agencies focuses on developing digital infrastructure to serve state agencies in a centralized and smooth manner; creating socio-economic data to serve policy decision-making; creating open data that is easy to access and use, enhancing publicity, transparency, preventing and fighting corruption, promoting the development of digital services in the economy; providing high-level online public services, including on mobile devices, so that people and businesses have the best service experience, fast, accurate, paperless, and cost-effective.

Digital government is essentially e-government, supplemented with changes in approaches and new implementation methods thanks to the development of digital technology. Therefore, when talking about developing digital government, we are talking about developing e-government, digital government includes e-government.

What is e-government?

E-government is the government applying information technology to improve the effectiveness and efficiency of operations, and better serve the people and businesses. In other words, this is the process of computerizing government activities.

E-government, simply understood, is the “four Nos”, capable of face-to-face meetings, paperless document processing, contactless administrative procedure settlement and cashless payments.

What is digital government?

Digital government is a government that operates securely in a digital environment, with a redesigned operating model and operates based on digital data and technology, to be able to provide better quality services, make more timely decisions, issue better policies, use resources more optimally, create development, lead national digital transformation, and effectively solve major problems in socio-economic development and management. In other words, this is the digital transformation process of the government.

Digital government is e-government, adding "four Yes", having all operations safely in the digital environment, being able to provide new services quickly, being able to use resources optimally and being able to create development, leading national digital transformation, effectively solving major problems in socio-economic development and management./.