List of 65 integrated public services provided on the National Public Service Portal in 2020

The Prime Minister issued Decision 411/QD-TTg (March 24, 2020) approving the List of integrated public services provided on the National Public Service Portal in 2020.

Accordingly, there are 65 public services prioritized for integration and provision on the National Public Service Portal in 2020, including: Group of public services related to a number of business environment indicators (group of business start-up index and group of electricity access index); group of essential public services with a high number of implementing subjects.

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On that basis, when people transact specific services on the National Public Service Portal, the Ministries and People's Committees of provinces and centrally-run cities will organize implementation and processing. At the same time, ministries and branches are also assigned the responsibility of restructuring, building processes and integrating provision on the National Public Service Portal.

By accessing the National Public Service Portal, people and businesses can look up information on administrative procedures, information on public services, track the status of administrative procedure records, monitor the handling of feedback and recommendations, and assess the level of satisfaction with the handling of administrative procedures...

The Public Service Portal was established to publicize and make transparent information related to administrative procedures and provide and support the implementation of public services according to the needs of each user, suitable for each subject; ensure the ability to monitor, inspect, and evaluate individuals and organizations and the accountability of state agencies in the implementation of public services.

People can see details of the List of 65 public services prioritized for integration and provision on the National Public Service Portal in 2020.Here.