How to train digital skills?
(Baonghean.vn) - Leaders of state agencies at all levels are trained to transform their awareness, be ready, determined, and set an example in applying digital technology in their leadership and management; officials and civil servants are trained to proficiently use digital tools in handling internal work and providing digital services to people; people are trained to have the skills and habits of using digital government services.
Building and attracting highly qualified human resources to teach, train and disseminate digital skills, specifically lecturers at training schools; digital government experts in state agencies; senior domestic and foreign experts; and digital technology enterprises.
Strongly apply digital technology to train digital skills, typically: Online learning; sharing digital resources in teaching and learning; personalized and lifelong training based on digital technology.
Why digital skills training?
It is necessary to train digital skills for state officials and civil servants. Otherwise, who will provide digital services to the people? It is necessary to train digital skills for the people. Otherwise, who will use the digital services provided by the government?
Where to find human resources to develop digital government?
Right within their own agencies and organizations. First of all, each agency and organization needs to transform the skills of all its cadres, civil servants, public employees, and workers. Using platforms also helps improve the quality of human resources. In addition, agencies and organizations should use professional services from digital technology enterprises to take advantage of this professional human resource. Sharing information and joining a network of domestic and foreign experts is also a way to find human resources.
What is a virtual assistant for civil servants?
Human knowledge exists in two forms, explicit knowledge and implicit knowledge.
Explicit knowledge is knowledge that is systematized in texts, documents, or reports. Each individual's explicit knowledge is different, depending on the knowledge. Explicit knowledge can be easily transferred.
Implicit knowledge is knowledge that is not and is very difficult to be systematized in documents and texts. This knowledge is personal, closely linked to specific contexts and jobs. Each individual's implicit knowledge is different, depending on experience. Implicit knowledge cannot be easily passed on.
Virtual assistants first of all contain fully existing knowledge. Therefore, virtual assistants can help to improve the knowledge level of civil servants.
Virtual assistants, if trained by experienced civil servants, can help preserve and pass on tacit knowledge from one generation to the next.
