Instructions for re-issuing health insurance cards due to damage or loss on the National Public Service Portal

PV• April 11, 2020 15:41

(Baonghean.vn) - The Social Insurance sector has upgraded the Social Insurance Electronic Transaction System integrated with the National Public Service Portal to interconnect and reissue health insurance cards due to damage or loss since December 9, 2019. After more than 3 months of implementation, hundreds of records have been received and processed from the National Public Service Portal.

People only need a computer or smartphone with internet connection to be able to reissue health insurance cards due to damage or loss without having to leave home. The Vietnam Social Security electronic information portal would like to guide readers to register an account and carry out the procedure to reissue health insurance cards due to damage or loss on the National Public Service Portal:

Step 1:Register an account on the National Public Service Portal

After accessing https://dichvucong.gov.vn, if you already have an account, select “Login”; if you do not have an account, select “Register”.

In the registration section, select the registration method as “Citizen”, then select the Social Security Logo to register an account using information managed by Vietnam Social Security.

At this interface, you will enter relevant information such as: ID card number/CCCD; Social insurance code (you can get the social insurance code by taking the last 10 digits of the health insurance card code; on the social insurance book or look it up at https://baohiemxahoi.gov.vn/tracuu/Pages/tra-cuu-ho-gia-dinh.aspx); Full name; Date of birth; Phone number (you need to enter your correct phone number so that the system will send an OTP code every time you log in)...

So you have completed registering an account on the National Public Service Portal.

Step 2:Carry out procedures for re-issuing health insurance cards due to damage or loss

After completing the registration, you log in to your account by entering your ID card/CCCD, password and verification code:

After clicking "Login", the system will send an OTP code to the phone number you registered for authentication. Enter the OTP code to complete the login to the system.

After logging in, click on the "Online public services" button, select "Reissue health insurance card due to damage or loss".

Next, select the “Submit online” button:

After selecting “Submit online”, the screen will switch to the Social Insurance Industry's online public service portal: (https://dichvucong.baohiemxahoi.gov.vn/) as shown below:

At this interface, enter "Social Security Number", enter "Verification Code", select "Search", enter missing information to complete.

In the application receiving address section, you can choose to receive it at the "Application receiving and result returning department" or receive it "Via postal service".

Finally, enter the verification code and select “Confirm”. The Social Security agency’s multimedia system will send a confirmation message and an appointment date to return the results to your phone.

Thus, you have completed the procedure to reissue a health insurance card due to damage or loss.

In addition to the public service of reissuing health insurance cards due to damage or loss, Vietnam Social Security is coordinating with the Government Office to continue to deploy the connection of other public services of the industry to the National Public Service Portal to facilitate people and businesses when participating in and enjoying social insurance, health insurance, and unemployment insurance regimes and policies.

By using accounts on the National Public Service Portal, in addition to public services of the Social Insurance sector, people and businesses can perform many other public services such as: Paying taxes, paying electricity bills, registering for promotions, paying fines for violating the Traffic Law...