After Tet, people in Nghe An jostle to make passports and ID cards.

Dang Nguyen - Le Thang• January 31, 2020 19:00

(Baonghean.vn) - During the first two working days after Tet, the Immigration Department and the One-Stop Department (Nghe An Provincial Police) welcomed thousands of people coming to make passports, travel documents, and identity cards.

At the Nghe An Immigration Department, in the first two working days, nearly 1,600 people came to make passports and travel documents.

Although the number of people increased dramatically, 3-4 times higher than usual, the unit closely followed the direction of the Provincial Police leaders, closely coordinated with functional units (Department of Administrative Police on Social Order, Vinh City Police, Truong Thi Ward Police) to do a good job of ensuring security and order in the area around the unit's headquarters, thoroughly resolving the problem of "brokers" soliciting passports and related services such as taking photos, photocopying, parking...

Inside, with scientific organization and arrangement, the phenomenon of jostling and pushing no longer occurs. Ms. Lo Thi Lan, residing in Tuong Duong, said: I am preparing documents to go abroad to work, this is the first time I have to do paperwork, I am not familiar with it, but thanks to the staff of the Immigration Department, I have done it quite smoothly, in time to catch the bus home on the same day.

It is known that, to serve the needs of people making passports and travel documents in the first days of the year, officers did not take compensatory days off for Tet but mobilized 100% of their staff to work, borrowed the additional location of the headquarters of the Provincial Cadre Protection and Health Care Department to arrange a total of 4 desks to receive documents and 1 desk to return results. (In the photo: Officers of the Immigration Management Department guide people on how to declare via the electronic system).

Captain Ngo Xuan Manh - Deputy Head of Team 2 of the Immigration Management Department, Provincial Police said that every day the unit works from 7am (30 minutes before the prescribed working hours), arranges staff to work overtime in the evening to process received documents, transfer to the Immigration Management Department to issue passports on time, avoid congestion and backlog of documents. (In photo: People complete procedures by post office).

Similarly, at the Nghe An Provincial Police One-Stop-Shop, in the first two working days, over 700 people came to apply for and change their identity cards (ID cards). Most of them were people who worked far away and returned to their hometowns for Tet, workers who were preparing to apply for jobs, study, work abroad, etc. but had previously lost their ID cards. (In the photo: People sat waiting for their number at the newly rebuilt headquarters with full amenities).

According to Lieutenant Colonel Nguyen Thi Thanh Hoa - Deputy Head of the Administrative Police Department of Social Order of Nghe An Provincial Police: According to regulations, on Mondays, Tuesdays, Wednesdays, Thursdays, and Saturdays, the Household Registration and ID Card Team will receive applications for issuance and reissue of ID cards, and after 3 days from the date of receipt, people will receive new ID cards. However, in the first days of the year, the department mobilized 100% of its force, so citizens will be served on any day they come, with the goal of the officers and soldiers being "not finished with work, not finished with time". No citizen will have to go home without having their ID card made.

To ensure the issuance and reissuance of ID cards is quick and hassle-free, after taking a number, everyone waits for their number to be called from the electronic board, ensuring that no one cuts in line. (In the photo: Officers of the Household Registration and ID Card Team guide people to declare personal information).

Records from the first two working days show that, despite the large number of people coming to transact and the great pressure, thanks to improved administrative procedures and increased staff, the issuance of passports, travel documents, and ID cards went smoothly. (In photo: People take fingerprints to make ID cards).

It is worth mentioning that people are very satisfied with the service of the Nghe An Police force in general, and the officers of the Immigration Management Department and the Social Order Police Department in particular. According to Mr. Tran Duc Quy, from Yen Thanh district: In a foreign country, he unfortunately lost his ID card, so when he returned home to celebrate Tet, today he took the opportunity to get a new ID card. "Now the administrative procedures have been shortened a lot, so getting a new ID card is quite convenient, does not take much time, I am very excited" - Mr. Quy said. (In the photo: Leaders of the Social Order Police Department and officers of the Household Registration and ID Card Team look up records to serve the issuance and replacement of ID cards).