App 'BVTP VINH' - a breakthrough in digital transformation

The “golden” benefits

In the past two years, although Vinh General Hospital receives thousands of patients every day, there is no longer the scene of jostling and queuing to get an examination number like before, the medical examination process is scientific, convenient and transparent. Because the hospital has deployed the "Vinh General Hospital" App application to provide full medical examination and treatment data for patients on a mobile platform to replace medical examination books and paper medical records.

Regularly having regular medical check-ups at Vinh General Hospital, patient Nguyen Van Hoan (62 years old, Block 9, Le Loi Ward, Vinh City, Nghe An) was instructed to install the App "BVTP VINH" on his mobile phone, thanks to which he was completely proactive in registering for medical examination. Mr. Hoan said: "Before going to the hospital, I went to the App to register, get a queue number, when I arrived at the hospital, I just needed to look up the queue number to be admitted to the examination room, very convenient and quick. This application also helps me easily monitor the examination process, update test results, X-ray, CT, MRI... to proactively return to the original examination room; shorten the time for medical examination, no need to wait like before".

Electronic health records updated on the App also help patients proactively take care of their health. In addition, the App has an online payment feature, public cost statements, so patients no longer have to wait in line to pay, wasting time and getting tired.

For inpatients, the App becomes a powerful assistant in proactively monitoring health information.Patient Phan Thi Huong (65 years old, Nam Dan Town, Nghe An) said: “Thanks to using the App “BVTP VINH”, we are always promptly updated with diagnostic information, paraclinical results, and current medical status”.

In addition, patients can also experience many other superior utilities such as: public and transparent list of drugs, medical supplies used daily, technical service prices, cost list during hospitalization; no longer have to store any documents when going for medical examination and treatment, so no longer worry about losing results and easily compare each test index, health examination results. And through the App, patients can also give feedback to doctors; thereby feel secure in treatment.

The right-hand man of medical staff

Not only contributing to saving time and medical examination and treatment costs for patients, in recent times, the App "BVTP VINH" has also been a powerful "arm", supporting the improvement of the effectiveness of medical examination and treatment management. BSCKI. Bui Thi Quy, Department of Internal Medicine shared: "Since the App "BVTP VINH" was put into operation, information about patient health has been transmitted smoothly between departments and hospitals quickly, information about all medical examinations and treatments of patients has been digitized, stored scientifically, ... contributing to minimizing medical incidents, saving a lot of time compared to searching for paper medical records; at the same time helping to diagnose and coordinate treatment better; avoiding duplicate clinical indications. In particular, the App's features are easy to access anywhere, greatly supporting doctors in monitoring the entire treatment process of patients, especially patients with long-term treatment".

Thanks to its many smart utilities, the App "BVTP VINH" has become an effective bridge between the hospital, medical staff and patients; a breakthrough in the effort to improve the quality of medical examination and treatment as well as the management activities of the unit. BSCKII. Pham Van Son, Deputy Director of the Hospital, said: "Vinh General Hospital is a pioneer in Nghe An to deploy the App application, fully integrating utilities related to medical examination and treatment; transparently publicizing all information patients need to know when deploying electronic medical records. The App "BVTP VINH" together with the complex of other IT systems that the hospital is deploying, contributes to modernizing the medical examination and treatment process, improving the quality of medical examination and treatment; better meeting the needs of patients".

This smart application also brings practical economic and social value. Accordingly, by digitizing all medical examination and treatment information on the App, each year more than 1.5 billion VND in printing costs is saved, along with the cost of buying paper medical examination books for nearly 80,000 patients. In addition, currently all X-ray, CT, MRI films of patients are paid for on the App, helping to save a large amount of money and reduce plastic waste, save storage space, protect the environment as well as save the health insurance fund.

The 'key' to improving the quality of medical examination and treatment

The “VINH General Hospital” App on smartphones with full utilities for patients was launched with the aim of improving the quality of medical examination and treatment, perfecting the model of smart, paperless hospitals; implementing the digital transformation policy of the health sector. This is also an important turning point in the digital transformation process of Vinh General Hospital.

However, to deploy this application, Vinh General Hospital has completed the system: electronic medical records, hospital information management system (HIS), image storage and transmission software (PACS); laboratory information management software (LIS); digital signature, multi-function integrated vehicle model, patient confirmation by fingerprint instead of signature,...

With the practical effectiveness of the application over the past 2 years, the App "BVTP Vinh" and utilities related to electronic medical records have supported increasing the efficiency of connection between levels in the whole province and the whole country; contributing to building the health sector of Nghe An province increasingly modern and professional. Aiming at the goal of thorough administrative reform and complete digitalization step by step, the hospital is continuing to upgrade and perfect the new version of the App "BVTP VINH", providing maximum convenience for patients.

The project "Vinh City General Hospital" App on mobile platform replaces medical examination books, provides medical examination and treatment data for patients at Vinh City General Hospital" by the author group: Dr. Nguyen Hong Truong - Party Secretary, Hospital Director and colleagues won First Prize at the Award Ceremony for Scientific and Technological Innovations of Nghe An Province 2023.On this occasion,Vinh General Hospital is proud to receive many other important awards.