Police investigate case of customer hospitalized after beauty treatment at Berry Clinic International Aesthetic Institute

On August 30, a source said that Vinh City Police (Nghe An) invited an employee of Berry Clinic International Aesthetic Institute (located at 6 Mai Hac De Street) to come in for questioning. However, at the police station, this woman still did not admit to having directly performed the cosmetic procedure on Ms. LTT (38 years old), causing this customer to be hospitalized later.

Meanwhile, Ms. LTT said that she was also invited by Vinh City Police to identify this person. "The police invited me to identify the woman who called herself "Doctor Tham". Here, I confirmed that this person was indeed her, however, her real name is not Tham but Nguyen Thi Hien", Ms. T. said.

Previously, on August 28, Nghe An Newspaper published an article reflecting on the matter.Woman hospitalized after beauty treatment at Berry Clinic International Aesthetic Institute.

In her complaint to Nghe An Newspaper, Ms. T. said that on August 15, through an advertisement on social media, she went to this beauty salon to get her lips tattooed. “When I arrived, the staff approached me one by one, trying to convince me to use other services. But because I didn’t need it and didn’t have much money, I refused. After that, I only agreed to get my lips tattooed, with a down payment of 4 million VND,” Ms. T. said.

However, when Ms. T. lay down, a woman wearing a white blouse, claiming to be Dr. Tham, came and said she would be the one to do the surgery on me. She was then blindfolded, surrounded by about 4 employees of the cosmetic facility.
“After lying down, these employees continued to persuade me and whispered to me to do other services. The person who called herself Dr. Tham kept touching my ear, saying that my ear was crooked and had bad feng shui, so she had to fix it to have a "lucky ear". She even said that my ear had bad feng shui, affecting my husband and children, to persuade me. I said I didn't bring any money, so she said I had to pay on credit. At that point, I was suspicious. Besides, because I didn't need it, I firmly refused, asking them to absolutely not do anything more," Ms. T. said.
However, according to Ms. T., while she was having her lips tattooed, she felt a sharp pain in her ear. “I sat up and asked, ‘What did you do to my ear?’, and she said she didn’t do anything. A moment later, I felt a burning sensation in my ear, so I asked again and she admitted that she had already done her “lucky ears”. At this point, the staff said that all the services were done and showed me a bill of 30 million VND, of which 15 million VND was for the “lucky ears”, 15 million VND for the smile lines, not to mention the 4 million VND for the lip tattoo that I had paid in advance,” Ms. T. said, adding that during the process of being blindfolded, she did not feel like she was having her smile lines done, and afterwards, she did not see any changes on her face. However, she was still charged.

Ms. T. and the beauty salon staff then argued, because Ms. T. thought that there was no agreement but the staff still did it, so she did not agree to pay. However, at this time, many staff surrounded Ms. T., filmed a clip and threatened to post it on social media to accuse "customers of beautifying themselves but not paying". "I was alone, so I had to give in and sign the debt paper," Ms. T. said.

Returning home on the evening of August 15, Ms. T. immediately experienced swelling and bleeding at the site of the needle puncture in her ear. Ms. T. texted the person claiming to be Dr. Tham who had treated her, and this person replied, “It’s okay, just clean it and it will be fine tomorrow.” This person then prescribed antibiotics for Ms. T. to take. However, in the following days, the more antibiotics she took, the more serious her condition became.

On August 20, unable to bear it any longer, Ms. T. was taken by her family to Nghe An General Hospital. There, doctors diagnosed her with bilateral ear abscesses after an unknown cosmetic procedure. A day later, she underwent surgery to drain the widespread inflammation in her maxillofacial area.