Vietmobile - prestigious brand in Nghe An

The "plus points"

Vietmobile brings special impressions to every customer who visits. Because in the store space, although not too large, customers can easily choose their favorite phones with many designs, brands "hand-carried" from Korea, Japan... along with diverse and rich accessories.

Vietmobile owns a diverse and rich line of phones from many brands, "hand-carried" from Korea, Japan... Photo: Duc Anh

Another difference is that most customers who come to the store are directly talked to, enthusiastically consulted by the young owner of Vietmobile, and have all their requests answered. The store staff are always warm, friendly, and serve professionally; satisfying even the most "difficult" customers.

“Always consider customers as relatives to serve and care for, that's why we put the criteria first.cThe quality of the products is guaranteed to be genuine, with clear origin, reasonable prices and exclusive warranty policy.Vietmobile” - Shop ownerVietmobile - Sy Viet shares the secretgain the trust and love of customers.

Most of the customers who come to Vietmobile stay and become loyal customers of the store. Photo: Duc Anh

As a loyal customer ofVietmobileFor many years, Mr. Nguyen Thanh Hung (Vinh Tan ward) has used the store's phones since he was a student. When he started working, he "upgraded" 3 phones here.

Mr. Hung explained: “Vietmobile’s strength is that it is one of the few stores in Vinh that applies a long hardware warranty period (3 years). Instead of using warranty cards, the store uses an electronic warranty system, thanks to which customers are taken care of in the most convenient and thoughtful way. In particular, for loyal customers, the store always has its own incentives, with a special care package including periodic cleaning of the device body, giving away accessories... Therefore, I am really satisfied and have trusted the store’s products and services for many years.”

Most of the customers who come to Vietmobile are loyal and become loyal customers of the store because they are understood, shared with their desires and have their practical needs met. In order to create trust for "gods" when choosing "hand-carried" phones, Vietmobile applies a program of free trial within 10 days and exchange within the first 30 days if the phone is defective. The store also offers free shipping and an additional 3-month warranty for customers who live far away.

Many customers trust the high skills of the skilled workers at the store, with modern glass pressing technology that can fix most problems with the phone's glass without having to replace it; helping to save repair and replacement costs.

Vietmobile supports customers with installment loan program. Photo: Duc Anh

In particular, the store's installment support program, which has been implemented for over a year, is really useful for students and customers with average incomes. Customers can easily own their favorite "cell phones" when they only need to pay 10-20% in advance of the total product value, and pay the rest in installments periodically. Thanks to this preferential policy, Vietmobile has supported many customers to have the opportunity to own their favorite phones, suitable for their economic conditions.

It is no coincidence that these distinct strengthsVietmobileincreasingly attracting more and more visitors, especially young people.

Efforts to build trust

Vietmobile was born 5 years ago, by chance, when Sy Viet was a student, studying construction. 5 years ago, users were just starting to know about smartphones, so the demand for this product was quite high. Wishing that students like him would have the opportunity to use advanced technology phones at a cost that was affordable for students, Viet and a friend imported smartphones from Samsung, Iphone, Sky... "hand-carried" from Korea to sell to students.

The store has become a place to supply “hand-carried” mobile phones in Nghe An. Photo: Duc Anh

Phone products ofVietmobileAlthough used, the quality is always guaranteed because it is purchased directly from the network operators. With a commitment to product origin, service quality, warranty, and professional customer care, Vietmobile has gradually won the trust of customers; becoming a trusted address providing "hand-carried" phone products for Thanh Vinh students.

However, the student's business path was not always smooth sailing. He started his business while still in school, and his business experience was limited, so he encountered many difficulties. Viet recalled that because he had not yet "measured" the needs of customers, according to the times of the year, and his experience in choosing products was also limited, there were times when the store lost money because of a lot of unsold goods. The stumbling blocks on the path to starting a business were summarized and accumulated into valuable experience, helping him become more and more stable in business.

He added a variety of "hand-carried" products from other countries and new Iphone products. At the same time, he focused on improving customer care services, developing additional repair services; in order to take the most complete care of customers. Thanks to that, from a phone store mainly serving students,VietmobileGradually expanding the market, becoming a reputable and famous supplier of phone products in and outside the province.

With the advantage of possessing modern glass pressing technology, it can fix most problems with the phone's glass without having to replace it. Photo: Duc Anh

Currently, in addition to the store at 200 Le Duan (Vinh City), Vietmobile has expanded into the Ho Chi Minh City market with a new facility that has been in operation since the beginning of 2019.

The 5-year journey of building the brand, although not long, Vietmobile has left an impression in the hearts of Nghe An customers, with the business philosophy for Vietnamese people, conveyed right from the brand name.

Sharing about future development plans, the ownerVietmobilesaid, will continue to add new phone products from Iphone and famous brands, professionalize customer care services; with the goal of bringing more good quality products, reasonable prices to Vietnamese people.

VIETMOBILE

Cs1: No. 200, Le Duan, Vinh City, Nghe An.

Phone: 097.419.8338 / 081.942.8888
Branch 2: No. 433A - Huynh Van Banh - Ward 13 - Phu Nhuan District - Ho Chi Minh City
Phone: 0704.637.637

Page:Vietmobile