29 contestants participated in the Receptionist Skills Competition in tourist accommodation establishments in 3 provinces of Nghe An - Thanh Hoa - Ha Tinh
(Baonghean.vn) - On the afternoon of November 15, in Vinh city, Nghe An Department of Tourism presided over and coordinated with the Department of Culture - Sports and Tourism of Thanh Hoa and Ha Tinh provinces to organize the opening ceremony of the Receptionist Skills Competition in tourist accommodation establishments of the three provinces.
Attending the opening ceremony were representatives of the Vietnam National Administration of Tourism; leaders of the Department of Culture, Sports and Tourism of Thanh Hoa and Ha Tinh provinces.
On the side of Nghe An province, there were leaders of the Department of Tourism; representatives of departments, branches, sectors and provincial units.
Thanh Hoa, Nghe An and Ha Tinh are three localities located in the North of the North Central region, bordering each other via national highways: National Highway 1A, National Coastal Road, Ho Chi Minh Road; National Railway and Seaway. There are two airports here, including Tho Xuan domestic airport, Thanh Hoa and Vinh international airport, Nghe An, with domestic flights to provinces and tourist center cities across the country.
This is a land blessed by nature with many beautiful landscapes, along with many cultural heritage values crystallized in learning, fighting, working, and producing for generations, creating unique tourism products. In addition to attractive tourist destinations, modern tourist accommodation facilities and professional human resources have left a good impression on visitors, demonstrating the development of the local tourism industry.
As of October 31, 2023, in the three provinces of Thanh Hoa, Nghe An, and Ha Tinh, there were nearly 2,500 accommodation establishments with more than 76,000 rooms, of which more than 300 establishments were ranked 1-5 stars and nearly 25,000 workers in the accommodation sector. In the first 10 months of the year, the three provinces welcomed more than 20 million visitors, with total tourism revenue reaching more than VND 45,000 billion.
These results are contributed by the receptionists at tourist accommodation establishments. The reception department is the first place where customers come into contact, check-in, check-out, and complete procedures. Therefore, the reception is also considered the face of the hotel, creating the first and last impressions with visitors.
Implementing the Memorandum of Understanding on development cooperation for the period 2022 - 2025 signed between the Standing Committee of the Provincial Party Committees of the three provinces of Thanh Hoa, Nghe An, Ha Tinh, Nghe An Department of Tourism presided over and coordinated with the Department of Culture - Sports and Tourism of the provinces: Thanh Hoa, Ha Tinh to organize the Receptionist Skills Competition in tourist accommodation establishments of the three provinces in 2023.
The contest is a place for receptionists to meet, exchange and learn from each other's experiences, thereby finding new and outstanding factors. It is also an opportunity to honor the hotel receptionist profession, thereby motivating receptionists to be passionate and committed to their work.
The contest gathered 29 contestants from tourist accommodation establishments in 3 provinces: Thanh Hoa, Nghe An and Ha Tinh.
Participating in the contest, contestants will go through 3 rounds: Appearance performance, communication, self-introduction and introduction of products of tourist accommodation establishments; drawing lots to answer questions through solving situations at the reception desk and talent contest.
The contest is expected to close and award prizes on the afternoon of November 16, 2023.
