Nghe An Electricity Company: Many practical and meaningful activities in the program 'Customer Appreciation'

With the message "Accompanying customers to overcome difficulties due to the impact of Covid-19", in December 2021, the affiliated unitsNghe An Electricity Companyhas simultaneously implemented "Customer Appreciation Month" activities in a practical, appropriate, and influential manner. This activity will last until the end of January 2022.

As part of a series of activities, the program of free meter installation and transformer station cleaning for more than 30 businesses directly affected by the Covid-19 epidemic has been actively and effectively implemented throughout the province. Nghe An Electricity Company pays special attention to businesses and production facilities in areas that must implement social distancing, and customers are excited and acknowledge the sharing of the Electricity industry in the current difficult period.

Workers of Nghe An Electricity Company clean transformer stations and replenish oil for free for businesses.

The program of repairing and installing new household electrical systems for more than 40 customers who are poor households, hospitals, and medical facilities is being implemented synchronously in localities. In addition, Nghe An Electricity Company also has practical programs such as: Supporting the repair and maintenance of electrical systems after the meter for customers, supporting customers' transformer testing, giving gifts to customers who make online payments for the first time, installing customer care apps, strengthening customer guidance on electrical safety in daily life and production...

Ms. Ha Thi Cau in Khi village, Chau Cuong commune, Quy Hop district emotionally shared: “The electrical wiring system in my house has been used for a long time, there is a risk of being unsafe, but due to difficult family circumstances, I do not have money to replace it. Now, with the help of the ladies and gentlemen from the Electricity Department, I can replace the electrical wiring and even replace the energy-saving light bulbs. I feel very happy and secure. Thank you for your help and attention from the Electricity Department.”

Quy Hop Electricity Company gives gifts to poor families and students facing difficulties in Tho Hop commune, Quy Hop district.

Install and replace new electrical system for poor and single household of Mrs. Ha Thi Cau in Khi village, Chau Cuong commune, Quy Hop district.

In addition, Nghe An Power Company continues to pay attention to social security work during the customer appreciation event. The company has organized and implemented a program to visit and support orphaned children in the localities, and support the elderly who have no place to live due to the Covid-19 epidemic with 54 gifts.

On the occasion of customer gratitude, Nghe An Electricity Company sent gratitude via SMS, Zalo, Email to all customers; organized meetings with customers, partners, local authorities; gave Christmas gifts to parishes and parishioners in the area to show gratitude in coordinating service provision to ensure production and business activities of the unit.

Mr. Nguyen Xuan Loi - Deputy Director of the company and the delegation of Nghe An Electricity Company presented flowers and congratulated the priests and parishioners of Vinh Diocese on the occasion of Christmas.

Mr. Nguyen Xuan Loi - Deputy Director of Nghe An Electricity Company said: "In recent years, Nghe An Electricity Company has made efforts to improve service quality, increase the reliability of electricity supply, perform well the gratitude, share difficulties, accompany customers to overcome the difficulties of the Covid-19 pandemic... Organizing the annual "Customer Gratitude Month" series of activities will bring the image of the Electricity industry closer and closer to the community, improve the quality of customer service, send gratitude to customers using electricity in the whole province".

Also in December, Nghe An Power Company launched the 7th "EVN Pink Week" attracting enthusiastic participation of the unit's employees. As a result, on December 11, 2021, at the headquarters of Nghe An Power Company, more than 230 employees donated blood voluntarily, collecting 233 units of blood, contributing to helping poor patients regain their lives.

Workers of Nghe An Power Company responded to participate in the 7th "EVN Pink Week" Program, voluntary blood donation in 2021.

In the coming time, Nghe An Electricity Company will continue to implement innovative programs in business and customer service, improve the quality of electricity, ensure safe, continuous and stable electricity supply. Taking customers as the center to build a professional, civilized and active corporate image in community and social security activities.