Nghe An: Warning of high electricity bills during hot season

According to data from the Remote Control Center of Nghe An Electricity Company, due to the hot weather, the electricity consumption of customers in the province in the middle of April has begun to show signs of increasing gradually. From the beginning of April 2021 to now, the average consumption is 11.25 million kWh/day, higher than the consumption in the same period in 2020 of 9.07 million kWh/day. It is estimated that the average daily electricity output of the whole month of April 2021 reached 11.3 million kWh/day, an increase of 24% compared to the average electricity output of April 2020 and higher than the average daily consumption of March 2021 of 10.05 million kWh/day.

Nghia Dan - Thai Hoa Power Company workers directly guide customers to install customer care application.

Nghe An Electricity Company forecasts that due to the hot weather, people's demand for electricity will increase, so electricity consumption in the area will continue to increase in the months of May, June, July, and August, and customers' electricity bills may also increase dramatically. In this situation, Nghe An Electricity Company has been implementing many synchronous solutions to strengthen business activities and customer services. Transparency in meter reading and electricity bill issuance.

Implementing the direction of the Northern Power Corporation on proactively implementing communication work in the hot season, Nghe An Power Company has issued an official dispatch directing its affiliated units to step up propaganda work to customers to proactively regulate the load and have solutions to use electricity safely, economically and effectively. Customers are advised to turn off unnecessary electrical equipment, apply thorough electricity saving solutions in daily life as well as in economic and social activities. Do not use many high-capacity devices at the same time, equip devices labeled as energy-saving, air conditioners are only set to cool from 26^oC and above…

In particular, make the most of natural sunlight and ventilation. At the same time, require affiliated units to strictly comply with regulations on organizing inspections and re-inspections of meter readings for customers with abnormal increases or decreases of 30% or more; strictly control the reading and issuance of electricity bills, and avoid unfortunate errors due to subjective errors; receive and thoroughly resolve customer complaints about high electricity bills within 24 hours; strengthen guidance for customers to proactively look up and use tools to estimate electricity usage...

Nghi Loc Power workers directly advise customers on safe, economical and efficient use of electricity.

To improve the accuracy of the electricity metering system, the Company has regularly inspected the electricity metering system to detect, handle and promptly replace potentially damaged metering devices. At the same time, the Company is also promoting the synchronous installation of a large number of electronic meters and remote metering systems to gradually replace mechanical meters in order to modernize the electricity metering system, reduce the risk of errors and mistakes in the process of recording indexes, thereby calculating electricity bills in a timely manner and bringing satisfaction to electricity customers.

The hot season of 2021 has arrived, especially during these months there will be major holidays, so the demand for electricity for daily life as well as production and business of customers will also increase, it is understandable that the electricity bill increases a lot compared to other times of the year. However, if families have an unusual increase in electricity bills, customers need to check the family's electricity usage during the month to see if there is anything unusual, check if the equipment used is short-circuited at any location...

Customers can call the hotline 19006769 for advice and support or contact the local Electricity Authority for answers.