Nghe An Electricity Company encourages customers to increase the use of online services.

In the face of the complicated developments of the Covid-19 epidemic, Nghe An Electricity Company continues to encourage customers to increase the use of electricity services online to save travel time, limit contact, and protect the health of themselves, their families and the community.

Accordingly, to provide maximum support to electricity customers, the Northern Power Corporation (EVNNPC) as well as Nghe An Power Company (PC Nghe An) have expanded channels for receiving and looking up information, helping customers to directly use electricity services anytime, anywhere and continuously 24/7.

Just visit EVNNPC's customer care website at: https://cskh.npc.com.vn; National Public Service Portal: http://dichvucong.gov.vn, customers can register for online electricity services. In addition, EVNNPC, PC Nghe An also diversify communication channels on digital platforms to receive and look up information such as the official information page on the Zalo application "TCT - Northern Electricity - EVNNPC" or choose the customer care application "EVNNPC CSKH" on smart devices with iOS/Android operating systems...

Instructions for installing customer care application on smart devices.

Not only creating favorable conditions for customers when registering for online electricity services. In recent times, Nghe An Electricity Company has also promoted propaganda to encourage customers to pay electricity bills without cash in many forms. Realizing that paying electricity bills without cash brings practical benefits, the number of customers in the area using the service is increasing.

As of the end of January 2022, Nghe An Electricity Company had more than 480,000 customers using the service, reaching nearly 50% of the total number of customers.

To pay electricity bills online, in addition to the payment methods on the websites mentioned above, Nghe An Electricity Company cooperates with many banks as well as intermediary organizations in the province and has many forms of non-cash electricity payment for customers to choose from. Coordinate with electricity bill collection units such as Vietinbank, Vietcombank, BIDV, Agribank, HDbank, Techcombank. With intermediary organizations paying via e-wallets Viettel Pay, Payoo, Vnpay, MoMo, ViMo, Zalopay, VNPT Pay...

Customers come to make transactions at the Electricity headquarters or electricity collection points of Nghe An Electricity Company, Electricity staff will guide the order of performing online transactions so that customers can use the service in the following months without having to come directly again.

Workers of Nghe An Electricity Company introduce online electricity services to the people in the mountainous areas of Western Nghe An.

In the coming time, Nghe An Electricity Company will continue to promote the application of science and technology in business and customer service, aiming to bring people interesting experiences when using electricity services.