Nghe An Electricity Company: Encourage customers to pay online, contributing to epidemic prevention and control

In the face of the complicated developments of the Covid-19 epidemic in Nghe An province, Vinh city and some districts are currently implementing social distancing according to Directives 15 and 16 of the Prime Minister to prevent and control the epidemic. Cashless payment of electricity bills brings many practical benefits to electricity customers.

Nghe An Electricity Company staff instruct customers to pay electricity bills online.

To join hands with local authorities to effectively prevent and control the spread of disease in the community,Nghe An Electricity CompanyEncourage electricity customers to increase the use of online services to save travel time, limit contact, and protect the health of themselves, their families, and the community.

Customers who pay electricity bills online can also receive many promotions from service providers or banks. Cashless electricity bill payments bring many benefits to consumers and, more importantly, help limit the amount of cash in circulation, help reduce inflation, and maintain the stability of the national economy.

Currently, Nghe An Electricity Company has cooperated with many banks as well as intermediary organizations in Nghe An province and has many forms of non-cash electricity payment for customers to choose to pay anytime, anywhere in the following forms: (install once, use forever).

Nghe An Electricity Company is currently contracting with the following electricity bill collection units:

1. With banks:

- Vietinbank

- Vietcombank

- BIDV Bank

- Agribank

- HDbank

- Techcombank

2. With intermediary organizations:

- Viettel Pay

- Payoo

- Vnpay

- MoMo

- ViMo

- Zalopay

- VNPT Pay

Customers install according to the following steps:

1. Select your bank installed on your phone or the bank's website (eg BIDV). After successfully logging in:

2. Select payment

3. Select electricity bill

4. Select EVN

5. Select EVN North.

6. Enter customer code (available on the electricity bill of the customer to be paid).

7. Follow the instructions of the Bank.

To pay via the National Public Service Portal, customers perform the following steps:

1. Log in to your public service account on https://dichvucong.gov.vn

2. Select Online Payment/Electricity Bill Payment

3. Click add Customer code/enter the Customer code to pay

4. Click search to check payment information

5. Click pay. Choose to pay through Bank partners (or intermediaries) according to the instructions.

To pay via the Northern Power Customer Care Website, customers perform the following steps:

1. Enter the customer information that needs to be paid on the website: http://cskh.npc.com.vn.

2. Select Online Services/Online Payment.

3. Select Pay electricity and other services.

4. Click Search to check payment information.

5. Click Pay. Choose to pay via Bank partners (or intermediaries) according to the instructions.

To pay via the Customer Care App (EVNNPC.CSKH), customers perform the following steps:

1. Log in the customer information that needs to be paid on the customer care app.

2. Select Services/ Online Payment/ Electricity and other service payments.

3. Click Search to check payment information.

4. Click Pay. Choose to pay via Bank partners (or Intermediaries) according to the instructions.

In case the customer does not have a Smartphone or a bank account, the customer can provide his/her Customer Code to ask a relative who has an account through the above organizations to make the payment on his/her behalf.

Nghe An Electricity Company workers guide customers to install online electricity bill payment applications.

Customers who come to make transactions at the Electricity headquarters or electricity collection points of Nghe An Electricity Company, Electricity staff will guide the order of performing online transactions so that customers can use the service in the following months without having to come directly again.

To join hands in preventing and fighting the Covid-19 epidemic, Nghe An Electricity Company is deploying technology applications, modernizing business operations and customer services, including promoting cashless electricity payment and providing online electricity supply services to improve the quality of service for electricity customers in the area.

For any detailed information or problems during the payment process, please contact us.Northern Power Corporation Customer Care Center Hotline: 19006769for support; or customer service website of Northern Power Corporation:https://cskh.npc.com.vn/or website of Nghe An Electricity Company:http://pcnghean.npc.com.vn; FanpageNghe An Electricity Company - For your trust.