Signing of cooperation agreement on cashless electricity bill collection in Yen Thanh district

Conference scene at Yen Thanh Power Company. Photo: TG

Attending the conference were Mr. Nguyen Xuan Loi - Deputy Director of Nghe An Electricity Company, representatives of Yen Thanh Electricity, Bank for Agriculture and Rural Development, Yen Thanh branch, Yen Thanh Telecommunication Center, representatives of blocks and hamlets in Yen Thanh town.

Speaking at the conference, Deputy Director of Nghe An Electricity Company Nguyen Xuan Loi said that in recent times, Nghe An Electricity has been gradually innovating in the business activities of the Electricity industry, paying special attention to customer care, and is currently focusing on innovating the work of collecting electricity bills.

Mr. Nguyen Xuan Loi - Deputy Director of Nghe An Electricity said that the unit is promoting cashless electricity payment. Photo: TG

Accordingly, Nghe An Electricity strives to create the most convenience for customers when paying electricity bills, through forms such as transferring money through the banking system, automatically deducting from bank accounts, transferring money via applications on smartphones...

Referring to the characteristics of Yen Thanh as an agricultural district, where electricity customers currently mainly pay their electricity bills in cash, Mr. Nguyen Xuan Loi hopes that through the conference, the parties will continue to widely propagate to customers to promote cashless electricity payments.

With this form of payment, when the customer's account does not have enough money to pay the electricity bill, the bank will still pay first and the customer will deposit money into the account later. At the same time, experiencing this service, customers do not need to go to the transaction counter every month to pay the electricity bill as before. This is a particularly convenient point in the context of the complicated development of the Covid-19 epidemic as it is today.

Nghe An Electricity Company staff instruct customers to pay electricity bills online. Photo courtesy

Yen Thanh is one of the first localities in the province chosen by Nghe An Electricity to coordinate with Agribank and VNPT to deploy cooperation in collecting electricity bills through bank accounts and via phone apps.

Currently, nearly 7,000/100,000 electricity customers in Yen Thanh district pay their electricity bills through bank accounts, or less than 10%, while the potential to promote this content is still very large, as currently 50-60% of existing customers already have bank accounts.

Leaders of Nghe An Electricity Company witnessed the signing ceremony of cooperation in cashless electricity bill collection between Yen Thanh Electricity, Agribank Yen Thanh branch and local authorities. Photo: TG

At the conference, representatives of Agribank Yen Thanh branch and VNPT Yen Thanh said that they will closely coordinate with Yen Thanh Electricity, develop coordination plans with local authorities to continue to propagate and guide people to access and make electricity bill payments through Agribank overdraft accounts and VNPT App accounts.